The carrier does not make proactive phone calls and does not manage delivery requests at specific times, so it is very important to provide a delivery address where someone is always present to receive the goods at any time of the day to avoid costly delays. If this is not possible, you can request free delivery and pick it up personally at the nearest agency. Delivery takes place within 24/48 hours for most of the Italian territory; 72 hours for the islands and some difficult to access places. The carrier does not make proactive phone calls and does not manage delivery requests at specific times, so it is very important to provide a delivery address where someone is always present to receive the goods.