The prices of the displayed products are VAT included. Prices may be changed at any time due to possible market fluctuations. Obviously, an order placed at a certain price will be fulfilled at that price.
In reference to the provisions of Legislative Decree 196/2003, establishing rules for the protection of privacy in the processing of personal data, we would like to inform you that the personal data you provide, or that are recorded and/or acquired in the course of our business, may be processed with or without the use of electronic means, in accordance with the aforementioned legislation, for the institutional purposes of our company. Payment must be made within 4 working days after the purchase is completed. After 4 days, an automatic dispute will be opened and it will no longer be possible to cancel the order. The accepted payment methods are as follows. The customer has 14 days from receipt of the goods to return products, which must be received by the seller in perfect condition, with all seals intact. All prices are intended for the public and therefore include VAT. Shipping is carried out within 1/2 working days, Monday to Friday, by the carrier chosen by the Customer (unless otherwise stated in the listing). Delivery of the products will take place at the address provided by the buyer, within the time and in the manner set by the express carrier (we are not responsible for delays caused by the carrier). If your parcel is blocked or in storage, we will inform you and do what we can to resolve the issue.When you receive the product, please test it immediately and let us know that there are no problems; if there are, we ask you to leave positive feedback. In case of any problem, CONTACT US SO WE CAN RESOLVE IT.
In accordance with Article 5 of Legislative Decree 185 of 1999, the customer has the right to withdraw from the contract/order placed online without any penalty and without needing to give any explanation, subject to the following conditions. The right of withdrawal expires if: the essential condition of the goods’ integrity is lacking (packaging, seals and/or contents); the goods or any consumables have been used, even partially; the original outer and/or inner packaging is missing; integral parts of the product are missing, such as accessories, cables, manuals, parts...
; the product is damaged for reasons other than transport. In the above cases, we will return the purchased goods to the sender.
Customers who purchase with a VAT number and those who buy customized products cannot exercise the right of withdrawal. To exercise this right of withdrawal, the customer must send a registered letter with return receipt to the address below within 14 (ten) working days from receipt of the ordered products. The communication may also be sent within the same period by telegram, telex, or fax, provided that it is confirmed by registered letter with return receipt within the following 48 hours. The communication must contain: the expression of the intention to make use of the benefit granted by Legislative Decree No. 185 of 22 May 1999; the indication of the product or products for which you decide to exercise the right of withdrawal; the details of your bank account (to allow reimbursement of the amount). To obtain a refund, the customer must, at their own expense, return the purchased products to the following address: LAKENET SRLS UFFICIO RESI - VIA DELL'INDUSTRIA 7 00061 ANGUILLARA SABAZIA (RM) ITALY.