Other buyers also found this interesting. We always strive to provide the best service to our customers. In this context, we pay attention to each customer with all their individual needs. Our friendly staff are always ready to assist you. For any questions, comments, and issues, we are happy to advise you personally!
Decide first what you want: exchange of goods or refund. You are required to provide the proof of payment and all necessary documentation upon request. Your part must be in sellable condition and in the same completeness as it was sold: undamaged, without scratches, with packaging and safety elements.
The item must be unused. How does the return process work?
Send your package back to us. We will receive your goods. If the part is undamaged, the refund will be issued immediately. Return address Autodoc AG, Rhinstraße 132, 12681 Berlin, Germany.Please note that the final compatibility check can only be done using the so-called OEM (Original Equipment Number) or the Vehicle Identification Number (VIN). The descriptions of our products only contain technical specifications and cannot guarantee their compatibility with a specific vehicle.
Before placing an order, you should check the OEM specified in the description of the corresponding item or contact us to check compatibility based on the VIN. Instructions for the disposal of used oil and brake fluid.
Instructions for the disposal of batteries and battery deposits.